See Why Our Customers Choose Us for Quality and Service

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Olac JND profile picture
Olac JND
August 31, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent work and people!
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Kaila Lee profile picture
Kaila Lee
August 10, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I had an incredibly positive experience at Schaeffer Auto Body. After discovering rusty water dripping onto my hood in a parking garage, I called and spoke with Kelly, who was exceptionally helpful and candid. When I stopped in for a quote, she walked me through my options and the possible scenarios. I expected to leave with an estimate, but an hour later, I drove away with my car buffed back to normal. I was impressed by the quality of the work, the speed of the service (although I was fortunate that my timing happened to align with their availability), Kelly’s knowledge, and the very reasonable price. Highly recommended!
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mena pierce
August 4, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very nice and professional. I had some scuffs on my new car, I made an appointment and was out in less than 30 min. Excellent job!
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Maria Lufrano profile picture
Maria Lufrano
August 3, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Kelly was amazing took care of everything and the crew did an amazing job. Im so glad I choose this shop
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Noreen Reilly profile picture
Noreen Reilly
July 14, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The staff was great to work with. From getting an estimate all the way through getting my car back. The work was done very well and in a timely manner.
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Annalise Potocki profile picture
Annalise Potocki
July 2, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The only place I'd take my vehicle. Quick, clean, and they don't let insurance short you when they evaluate. Very trustworthy people who will treat you well
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Briana Kratz profile picture
Briana Kratz
June 18, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The team at Schaeffer is outstanding. They repaired my car a day earlier than anticipated & she looks good as new. The partnership they have with enterprise made everything so much easier & convenient & the rental was affordable. Highly satisfied. Highly recommend!
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kiran joy profile picture
kiran joy
June 15, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Really good people
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Danny Suby profile picture
Danny Suby
May 30, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I would give them 10 stars if I could. They do excellent top quality work and they are efficient and pleasant to work with. Therefore, I have to say...Blessings and Thanks to Jarek, Theresa and everyone at Schaeffer Auto Body. You should be proud of the artistic work you do and continued success to your company.
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Elena profile picture
Elena
April 8, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I recently had my vehicle repaired at this body shop and couldn’t be more satisfied with the experience. From start to finish, Theresa was professional, knowledgeable, and easy to work with. They took the time to explain the repair process clearly and kept me updated throughout. The quality of the work was excellent. My car looks as good as new, and everything was completed in a timely manner. It’s clear they take pride in what they do and truly care about their customers.
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Steve Rago profile picture
Steve Rago
December 9, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
I brought my work van in because the rear door wasn't closing. The mechanic tighten a couple bolts on the latch, and made a few adjustments. I was on the road in minutes. Thank you so much !
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Steve R. profile picture
Steve R.
December 9, 2025
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I brought my work van in because the rear door wasn't closing. The mechanic tighten a couple bolts on the latch, and made a few adjustments. I was on the road in minutes. Thank you so much !
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Christine Schap profile picture
Christine Schap
October 21, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Very good experience with Schaeffer Auto Body. Due to the circumstances of the damage to my car, I needed a very accurate estimate which Schaeffer understood and accommodated. I appreciated they were willing to pick my car up from my house as I wanted to get repairs started but had driving restrictions due to a medical issue. They offered to bring it back once repairs were done but by then I could resume driving. I really appreciated the automated updates I received from when my car was checked in and thru when it was ready for pickup.
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Dan Szeszol profile picture
Dan Szeszol
June 27, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Great experience!
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David Cederquist profile picture
David Cederquist
April 11, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Very friendly staff, excellent communication throughout the repair. Car was returned very clean. Repairs done in a very timely manner. Had one very minor issue at time of pickup, they were very apologetic and understanding and corrected the issue overnight. Overall a very good place for having your car repaired. I highly recommend this shop. Since this post, my car was damaged and I took it here for repairs, again the staff here impressed me with working with my insurance company and another excellent repair. About a month after my car was repaired, my 91 year old father needed some repairs from a mishap with his garage door. This place is 3 for 3, another great experience. They even went so far as to buff the haze from the right headlamp to better match the new one they replace on the left. They took very good care of my father. If you are in the area and need body work, don't think twice, give these guys a call, you won't be disappointed.
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emilia petricca profile picture
emilia petricca
March 14, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Theresa and Jarek were easy to work with and explained the details of the repair process. Schaeffer’s quality of work is very impressive!
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Michal Sz profile picture
Michal Sz
January 7, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly and proffesional customer service. Job done as expected
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Belle Gan profile picture
Belle Gan
December 4, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Very friendly and professional staff. My car was fixed nicely I'm very satisfied. The repair was done in a very timely manner and I was informed of the progress all through out. I will highly recommend them to any of my friends or everyone . Keep up the good work .job well done.
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Chris Adams profile picture
Chris Adams
November 11, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service. Completed my car the date they promised
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Amy Hassel profile picture
Amy Hassel
October 25, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent quality of work and great customer service. I recommend this shop.
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Alberta Carroll profile picture
Alberta Carroll
September 20, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
They did a great job fixing the front end of my 2022 Kia Sorento; I would definitely recommend them. The wonderful woman in the office is lovely too
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Deanne Eugene profile picture
Deanne Eugene
September 10, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
My CRV looks brand new, like it was never hit. This team did a fantastic job! Theresa in the office is such a sweetheart and keep you informed with the process. I hope I never have another accident, but if I do, I know where I'm going, Schaeffers!
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Velum Velum
September 9, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Good quality work and friendly staff. Would use again.
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Debbie Johnson profile picture
Debbie Johnson
August 2, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Theresa was great to deal with! She dealt with our Insurance Company & kept us updated on the progress of our car until it was ready to be picked up. We will definitely recommend Scheaffer to our friends & family!

Since 1956, our reputation has been built on the honest feedback and satisfaction of local drivers and commercial fleet operators across the Northwest Chicago Suburbs. We understand that auto body repair is more than just reshaping metal and blending paint—it is about restoring your peace of mind and protecting your investment.

From meticulous scratch and dent removals in Elk Grove Village to major collision restorations and complete corporate fleet rebranding projects, our I-CAR and ASE certified team treats every vehicle like family.

Read through our latest verified customer experiences below to see why drivers from Des Plaines to Schaumburg consistently choose our family-owned shop as their trusted insurance advocate and collision repair partner. Your safety, satisfaction, and vehicle longevity are always our top priorities.